Privacy Policy
1. Introduction
Who We Are
Diesel Cold Brew Inc ("we," "our," or "us") is a cold brew coffee company committed to providing exceptional products and services to our customers. We operate the website dieselcoldbrewinc.org and are dedicated to protecting your privacy and personal information.
Our registered address is:
Diesel Cold Brew Inc3511 Midiron Dr
Winter Park, FL 32789
United States
Scope of This Policy
This Privacy Policy applies to the collection, use, disclosure, and protection of personal information we collect through:
- Our website dieselcoldbrewinc.org
- Online forms and inquiries submitted through our website
- Email communications with our company
- Phone inquiries and customer service interactions
- Any other interactions you have with our business
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
Important: This policy is designed to comply with applicable data protection laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy regulations.
2. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Fill out contact forms on our website
- Subscribe to our newsletter or marketing communications
- Place orders or make inquiries
- Contact us via phone, email, or other channels
- Participate in promotions or surveys
Personal information we may collect includes:
- Contact Information: Name, email address, phone number, mailing address
- Order Information: Product preferences, order history, payment information
- Communication Records: Correspondence with our team, customer service inquiries
- Marketing Preferences: Newsletter subscriptions, communication preferences
Automatically Collected Data
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- Device Information: Device type, operating system, browser type and version
- Connection Information: IP address, internet service provider
- Browsing Activity: Pages visited, time spent on pages, referring website
- Timestamps: Date and time of visits
- Location Data: General geographic location based on IP address
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements (only with your consent)
For detailed information about our use of cookies, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
Processing Orders and Inquiries
- Process and fulfill your orders
- Respond to your inquiries and requests
- Send order confirmations and shipping notifications
- Handle returns, refunds, and exchanges
Customer Service
- Provide customer support and assistance
- Resolve issues and complaints
- Improve our products and services based on feedback
- Maintain communication records for quality assurance
Marketing Communications
- Send promotional emails and newsletters (with your consent)
- Inform you about new products, offers, and events
- Personalize marketing content based on your preferences
- Measure the effectiveness of marketing campaigns
Opt-Out Right: You have the right to opt out of marketing communications at any time. You can unsubscribe via the link in our emails or contact us directly at contact@dieselcoldbrewinc.org.
Website Improvement
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Identify and fix technical issues
- Develop new features and services
Legal and Security Purposes
- Comply with legal obligations and regulations
- Protect against fraud and unauthorized transactions
- Enforce our terms and conditions
- Protect the rights and safety of our company and customers
4. Who Has Access to Your Data
We do not sell, trade, or rent your personal information to third parties. Access to your data is limited to the following:
Our Employees
Access to personal information is restricted to employees who need it to perform their job functions. This includes:
- Customer service representatives handling your inquiries
- Sales team members processing orders
- Technical staff maintaining our website and systems
- Management overseeing business operations
All employees are trained on data protection practices and confidentiality obligations.
Service Providers
We share personal information with trusted third-party service providers who assist us in operating our business:
- Email Services: For sending transactional and marketing emails
- Analytics Providers: For website analytics and reporting
- Hosting Providers: For website hosting and infrastructure
- Payment Processors: For processing transactions (if applicable)
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or government request, including:
- To comply with legal process or regulatory requirements
- To protect our rights, privacy, safety, or property
- To enforce our agreements or terms
- In connection with a merger, acquisition, or sale of assets
5. Third-Party Services
Our website utilizes the following third-party services:
FormSubmit (Form Handling)
We use FormSubmit (formsubmit.co) to process contact form submissions. When you submit a form:
- Your information is transmitted securely to FormSubmit servers
- FormSubmit forwards the submission to our designated email
- Data is processed according to FormSubmit's privacy policy
For more information: FormSubmit Privacy Policy
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects:
- Pages visited and time spent on each page
- Traffic sources and referral paths
- Device and browser information
- Geographic location (country/city level)
Google Analytics data is subject to Google's privacy policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
For more information: Google Privacy Policy
Google Maps
We embed Google Maps to display our business location. Google Maps may collect:
- Device and location information
- Usage data related to map interactions
For more information: Google Privacy Policy
Hosting Providers
Our website is hosted by third-party hosting providers who may have access to server logs and technical data. Hosting providers are bound by confidentiality agreements and data protection obligations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption: Secure Socket Layer (SSL) encryption for data transmission
- Access Controls: Restricted access to personal data on a need-to-know basis
- Secure Storage: Data stored on secure servers with appropriate protections
- Regular Reviews: Periodic security assessments and updates
- Employee Training: Staff trained on data protection and security practices
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
No Absolute Security Guarantee
Important: While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data. By using our website, you acknowledge this inherent risk.
Data Breach Notification
In the event of a data breach that may affect your personal information, we will:
- Investigate the breach promptly and thoroughly
- Notify affected individuals within a reasonable timeframe
- Take appropriate remedial actions
- Report to relevant authorities as required by law
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information within 30 days of a verifiable request, subject to any applicable exceptions.
Right to Correct
You have the right to request correction of inaccurate or incomplete personal information. We will update our records promptly upon verification.
Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions such as:
- Legal or regulatory requirements to retain data
- Ongoing business transactions
- Security and fraud prevention needs
Right to Opt-Out of Marketing
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us at contact@dieselcoldbrewinc.org
- Calling us at +1 (207) 900-4250
Right to Data Portability
Under applicable laws (such as GDPR), you may have the right to receive your personal data in a structured, machine-readable format.
Right to Withdraw Consent
Where we rely on consent for processing your data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
California Consumer Rights (CCPA)
California residents have additional rights under the CCPA, including:
- Right to know what personal information is collected and sold
- Right to say no to the sale of personal information (we do not sell personal information)
- Right to equal service and price
European Data Subject Rights (GDPR)
EU/EEA residents have additional rights under GDPR, including:
- Right to restrict processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
8. How to Delete Your Data
How to Request Data Deletion
To request deletion of your personal information, please contact us using one of the following methods:
Email: contact@dieselcoldbrewinc.org
Phone: +1 (207) 900-4250
Mail:
Diesel Cold Brew Inc
3511 Midiron Dr
Winter Park, FL 32789
Information to Include in Your Request
Please include the following information to help us process your request:
- Your full name
- Email address associated with your account/data
- Phone number (if applicable)
- Specific data you would like deleted (or "all personal data")
- Reason for deletion request (optional but helpful)
Verification Process
For your protection, we will verify your identity before processing a deletion request. This may include:
- Confirming your email address
- Asking security questions
- Requiring written confirmation
Timeline
We will respond to your request within:
- 30 days for standard requests (as required by GDPR and CCPA)
- Up to 90 days for complex requests (with notification of extension)
What Happens After Deletion
Once your data is deleted:
- You will receive a confirmation email
- Your personal data will be removed from our active systems
- Some data may be retained in backup systems for a limited time
- Anonymized data may be retained for analytics purposes
Exceptions
We may retain certain information even after a deletion request if required for:
- Legal compliance and regulatory requirements
- Completion of pending transactions
- Security and fraud prevention
- Exercise of legal rights or defense against claims
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Diesel Cold Brew Inc
Data Protection Officer
For data protection inquiries, please contact our Data Protection Officer at: contact@dieselcoldbrewinc.org
Regulatory Authorities
If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with your local data protection authority.
This Privacy Policy was last updated on June 25, 2026. We may update this policy periodically. We encourage you to review this page regularly for any changes.